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HINTS FOR SEARCHING THE DATABASE

If you have entered a new family name and cannot find it when you return to the main page, this is usually resolved by pressing the "refresh" or "reload" button on your browser, instructing it to update with the latest information and not keep showing you earlier information.

This is usually resolved by pressing the "refresh" or "reload" button on your browser, instructing it to update with the latest information and not keep showing you earlier information.

In Microsoft Internet Explorer, press the "refresh" button on your browser (usually a small icon across the top of the screen showing two arrows pointing in opposite directions). Alternatively press "F5" on the keyboard.

In Mozilla Firefox, press the "reload" button on your browser (usually a small icon such as a blue circular arrow near the top of the screen), or go to "view" across the top menu and then select "reload" from drop-down choices, or press Ctrl+R (that is hold the "control" key usually marked "ctrl" down and then press the "R" key once.

If you are encountering other problems in searching the database, follow this link to send an e-mail to Family History Index administration.

 


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